Next-Generation Software Processes and Their Environment Support
نویسندگان
چکیده
The paper also discusses concepts and approaches for developing a Next-Generation Process Support System (NGPSS), a groupware-oriented support capability for the NGPM. It describes an approach for collaborative win-condition elicitation and resolution with respect to a prospective software product's constituents or stakeholders (users, customers, developers, maintainers, interfacers, etc.). This approach is based the Theory W steps of win-condition identification; expectations management; collaborative creation, analysis, and negotiation of win-win solutions; and management of win-lose or lose-lose risks.
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